Privacy & Data Protection

Karya Kiya's Privacy Policy — Your information is safe with us

When you use Karya Kiya, certain information reaches us. This page clearly explains what data is collected, why it is stored, and what rights you have.

Last Updated: January 2026

1Scope & Applicability of Terms

Welcome to Karya Kiya. We place the highest importance on the privacy of every user on our platform. This Privacy Policy ("Policy") explains how Karya Kiya handles your personal information.

This Policy applies to Karya Kiya's website, mobile app, and all associated services. By using our platform — whether registering or simply browsing — you are deemed to have agreed to this Policy.

We believe data privacy is not just a legal requirement — it is our ethical responsibility to you. That is why Karya Kiya only collects data that is genuinely necessary and works in your interest.

In simple terms: Your data is used solely to enhance your gaming experience and keep your account secure. It is never sold.

2What Types of Data Are Collected

Karya Kiya collects two types of data — information you provide directly and information collected automatically through your use of the platform.

What You Provide Directly:

  • Name, date of birth, and mobile number (collected at registration)
  • Identity Verification Documents (KYC Process)
  • Payment method details (bKash/Nagad number)
  • Information provided when contacting support
  • Profile picture and preference settings (optional)

Automatically collected information:

  • Device type, operating system, and browser details
  • IP Address & Approximate Location
  • Time spent on the platform and duration on each page
  • Gaming History & Betting Patterns
  • Login Time & Logout Information

Good to Know: We never store your full bank account number or complete card details. Payment information is used solely to process transactions.

Data Type Reason for Collection Mandatory?
Name & Mobile Account Creation & Communication Yes
Date of Birth Age Verification (18+) Yes
ID Document KYC Verification For Withdrawal
Payment Information Transaction Processing Yes
Device Information Security & Fraud Prevention Automatic
Gaming History Experience Improvement & Reporting Automatic

3How Your Data Is Used

Karya Kiya uses your data only for specific, legitimate purposes. We never use your information for unrelated activities.

  • Account Management: To create, update, and secure your account.
  • Payment Processing: To process deposits and withdrawals quickly and securely.
  • Security Assurance: To detect and prevent fraudulent activity, money laundering, and unauthorized access.
  • Personalized Experience: To recommend games and bonuses based on your preferences.
  • Customer Support: To resolve support requests quickly.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Platform Improvement: To analyze user experience and improve our services.

We will obtain your consent before sending any marketing communications. You can opt out at any time through your account settings.

4Sharing Data with Third Parties

Karya Kiya never sells your data. However, limited information may be shared with trusted partners to deliver our services:

  • Payment Processors: To process transactions with bKash, Nagad, and bank partners.
  • Identity Verification Service: To complete the KYC process.
  • Game Providers: For technical support in game operations — they receive only the data required.
  • Law Enforcement: When required by law in legal claims or investigations.

Our Commitment: Before sharing any data with third parties, Karya Kiya ensures they adhere to the same data protection standards. Your information is never passed on to advertisers or data brokers.

5Data Retention Period & Security Measures

Karya Kiya retains your data only for as long as necessary. Data is kept while your account is active. After account closure, data is typically retained for up to 5 years to meet legal obligations.

Our Security Measures:

  • SSL/TLS 256-bit encryption — on every data transfer.
  • Regular security audits and penetration testing.
  • Two-factor authentication (2FA) available.
  • Restricted staff data access — only authorized personnel can view it.
  • Automated system for detecting suspicious activity.
  • Encrypted database servers — with regular backups.

In the Event of a Data Breach: In the event of a security incident, Karya Kiya will notify affected users as quickly as possible and take all necessary steps.

6Cookies & Tracking Technologies

Karya Kiya uses cookies and similar technologies on its website and app. Cookies are small files stored on your device that help the website recognize you and enhance your experience.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

7Your Data Rights

You have a number of rights regarding your data at Karya Kiya. You may exercise these rights at any time:

Right to Access Your Data

You may request to view the data we hold about you. Contact support and we will respond within 30 days.

Right to Correct Your Data

You can correct any incorrect information directly from your account settings or by contacting support.

Right to Delete Your Data

Upon account closure, you may request deletion of data beyond what is required by legal obligations.

Right to Object to Processing

You may object to your data being used for marketing purposes at any time, without giving a reason.

Right to Data Portability

You may export your data in a structured format.

To exercise these rights, contact the Karya Kiya support team. After identity verification, requests are typically fulfilled within 30 days.

8Children's Privacy Protection

Karya Kiya is strictly for users aged 18 and above. We do not knowingly collect data from minors.

Date of birth is verified at the time of registration. If an underage individual is found to have created an account, it will be immediately deactivated and all associated data will be deleted.

If a parent or guardian believes their child has accidentally created an account on Karya Kiya, please contact our support team immediately.

9Privacy Policy Updates

Karya Kiya may update this Privacy Policy from time to time. When changes occur:

  • This page will be updated with the revised date.
  • Users will receive an in-app notification for any significant changes.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

Current Version: This Privacy Policy was last updated in January 2026. Compared to the previous version, new information has been added to the Cookie Policy and User Rights sections.

10Contact & Complaints

For any questions, concerns, or complaints regarding the Privacy Policy, please contact the Karya Kiya support team. Our data protection team typically responds within 7 business days.

You can submit privacy-related requests to:

Live Chat: 24/7 Bangla Support — available within the platform

We take every privacy request seriously and strive to resolve it promptly.

How Your Data Is Protected at Karya Kiya

We protect your privacy using world-class security technology

SSL 256-bit Encryption

Bank-grade encryption is applied to every transaction and data exchange. No third party can access this information.

KYC Verification Process

Identity verification is solely for your protection — to prevent unauthorized access to your account.

Two-Factor Verification (2FA)

Add an extra layer of security to your account. Confirm every login with a mobile OTP.

Your Data Is Never Sold

Karya Kiya never sells your personal data to advertisers or data brokers — that is our firm policy.

Automated Threat Detection

Unusual logins or transactions are automatically detected and acted upon instantly.

Minimal Data Retention

No data is retained beyond what is necessary. Upon account closure, data is deleted within the specified timeframe.

Your Privacy Rights — At a Glance

Karya Kiya gives you full control over your personal information.

Right to Access

You can request to see what data we hold about you at any time.

Right to Correction

You can easily update any incorrect information.

Right to Deletion

You may request deletion of your data within the limits permitted by law.

Enjoy gaming on a safe and trusted platform — join Karya Kiya today

Your data is secure, the games are fair, and payments are reliable — get started with Karya Kiya today.

By registering, you Privacy Policy And Terms & Conditions you agree. For users aged 18+ only.

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