Karya Kiya's Terms & Conditions — Complete User Guide

1General Overview & Applicability

Karya Kiya is an online gaming and betting platform operated for adult users in Bangladesh. The terms and conditions outlined on this page ("Terms") apply to the Karya Kiya website, mobile app, and all related services.

By registering, logging in, or using any service on Karya Kiya, you are considered to have fully agreed to these Terms. It is therefore important to read through all the Terms carefully before using the platform for the first time.

Karya Kiya is committed to being fully transparent with its users. These Terms are written in plain, clear language so everyone can understand them. If anything is unclear, please reach out to our support team.

2Eligibility & Registration Requirements

To register on Karya Kiya, you must meet the following requirements:

• You must be at least 18 years must be met.
• You must be legally capable of entering into a binding agreement as a competent individual.
• You are registering for yourself, of your own free will — not on behalf of anyone else.
• All information provided must be truthful, accurate, and up to date.
• Each individual may open only one account.

During registration, you must provide an active mobile number and valid identification details. Karya Kiya reserves the right to conduct identity verification (KYC) at any time. If verification is unsuccessful, your account may be temporarily suspended.

3Account Usage & Security

Keeping your Karya Kiya account secure is entirely your responsibility. Do not share your password or login details with anyone — including family or friends.

• You are responsible for all activity carried out using your login credentials.
• If you suspect your account has been hacked or accessed without authorization, contact support immediately.
• Transferring or selling your account to another person is strictly prohibited.
• Running multiple accounts from a single device is not permitted.
• Accounts that have been inactive for an extended period (more than 12 months) may be closed automatically.

Karya Kiya uses advanced technology to detect fraudulent activity. If any suspicious activity is identified, an account may be temporarily suspended for verification.

4Terms & Conditions for Deposits & Payments

Depositing at Karya Kiya is simple and secure. Deposits can be made via bKash, Nagad, Rocket, and bank transfer. The following conditions apply to all deposits:

• The minimum deposit amount is BDT 100।
• Deposits must be made from a payment method registered in your own name.
• Deposits from third-party accounts will not be accepted.
• Deposits are usually instant, though verification may occasionally cause a short delay.
• Bank transfers may take up to 30 minutes.

If you experience any issues with a deposit, please contact our support team with your transaction ID. Most cases are resolved within 30 minutes.

5Withdrawal Rules & Process

Karya Kiya follows a transparent and reliable process for withdrawing winnings. The withdrawal terms are outlined below:

• Your account must have a completed KYC verification before you can make a withdrawal.
• The minimum withdrawal amount is BDT 300।
• Withdrawals can only be made using the same payment method used for the deposit.
• Wagering requirements must be met before bonus balance can be withdrawn.
• Withdrawals are generally processed within 5 minutes to 24 hours.
• Additional verification may be required for large withdrawal amounts.

Karya Kiya reserves the right to withhold or cancel withdrawals in cases of fraudulent activity or breach of terms. If you believe your withdrawal has been held in error, please contact support immediately.

6Bonus & Promotion Terms

Karya Kiya offers a variety of bonuses and promotions — including first deposit bonuses, reload bonuses, free spins, and more. Each bonus has its own specific terms, but the general rules are:

• Wagering Requirement: To withdraw bonus funds, you must meet a specified wagering requirement — typically 20–30 times the bonus amount.
• Bonus balance cannot be withdrawn directly.
• The same bonus cannot be claimed more than once.
• Each bonus has a validity period — typically 7 to 30 days.
• Winnings from bonus funds are converted to your real balance once the wagering requirement is completed.
• Karya Kiya reserves the right to modify or cancel any bonus at any time.

If you have any questions about a bonus, click the "View Terms" button next to the relevant bonus or contact our support team.

7Gaming Rules & Fairness

All games on Karya Kiya operate using certified Random Number Generator (RNG) technology. This means every game outcome is entirely random — no result can be predetermined or influenced in any way.

• An RNG report may be requested when disputing a game outcome.
• If a game is interrupted due to a technical error, Karya Kiya will make the final decision on the outcome.
• In Sports Betting, the official match result is considered final once a bet has been placed.
• Bets placed at odds resulting from an obvious or technical error may be voided.

In Live Casino games, the dealer's decision is final. If a disconnection occurs due to a technical issue, the outcome will be determined based on the current state of the game at that point.

8Prohibited Activities & Restrictions

The following activities are strictly prohibited on Karya Kiya. Violations may result in account termination and forfeiture of any balance:

• Creating multiple accounts or using someone else's account.
• Registering using a false identity or fraudulent documents.
• Abusing or manipulating the bonus system.
• Using automated bots or software to play games.
• Using the platform for money laundering purposes.
• Harassing or defrauding other users.
• Attempting to hack or breach the platform's system security.

9Responsible Gaming Policy

Karya Kiya is committed to raising awareness about gaming addiction and promoting responsible gaming. We believe gaming should be a source of entertainment — not a habit or a cause of financial hardship.

• Each user can set their own deposit limits.
• You may temporarily deactivate your account if needed (Cooling-off period).
• A self-exclusion option is available for those who need an extended break.
• No one under the age of 18 is permitted to open an account.

If you are experiencing a gaming problem or want to help someone who is, please contact our support team. For more information, visit our Responsible Play View Page.

10Term Changes & Effective Date

Karya Kiya reserves the right to change, amend, or update these Terms at any time. When changes are made:

• Users will be notified via email or in-app notification prior to any major changes.
• Updated terms take effect from the date they are published.
• Continued use of the platform after any changes constitutes your acceptance of the updated terms.
• If any part of these terms is found to be invalid, the remaining provisions will continue to be in full effect.

Any disputes relating to these Terms will be addressed through Karya Kiya's customer service team. Our goal is always to treat users in a fair and respectful manner.